FAQ

1. What type of bulbs do your lamps use?
Our floor lamps typically use standard E26/E27 base bulbs. Specific bulb requirements, including maximum wattage and whether they are dimmer-compatible, are listed in the product specifications section of each item. String light bulb types vary by style (Edison, LED, etc.) and are detailed on the product page.

2. Are the string lights weatherproof?
It depends on the specific product. Indoor string lights are not designed for outdoor use. Outdoor string lights are typically weather-resistant or weatherproof. Please check the product description carefully for the "Indoor/Outdoor" rating before purchasing.

3. Do you include bulbs with the lamps?
Some floor lamps include a complimentary starter bulb, while others are sold without a bulb to allow you to choose your preferred brightness and color temperature. This information is clearly stated in the product description. String lights almost always include the bulbs, as they are integrated into the set.

4. How do I clean and care for my lamps?
For most floor lamps, we recommend unplugging the lamp and using a soft, dry cloth to dust the shade and base regularly. For glass components, a damp (not wet) cloth can be used, followed by a dry cloth. String lights should be unplugged and gently dusted. Do not use harsh chemicals.

5. Can I use LED bulbs in your floor lamps?
Yes, absolutely! We encourage the use of LED bulbs as they are energy-efficient and produce less heat. As long as the bulb base type matches the lamp socket, LED bulbs are fully compatible.

6. What if I have a problem with my order?
If you encounter any issues with your order, such as a missing part, damage, or a defect, please refer to our Return & Exchange Policy. For immediate assistance, you can contact our customer service team through our contact page.